FALSE CHARGE BY MORE MEGASTORE , R-MALL , THANE
On February 24, 2014, Having, finished shopping, myself, my mother & my son (11-years) were at the cash counter paying our bills. A salesman suddenly comes rushing up to the cash counter & makes a alleges that my son has taken a Rs.10/- pen with him, as it is found missing from the shelf.
On checking with my son, he said he had seen the pen but put it back. The salesman however, was trying to impress on me & his senior that my son has the pen. I took my son to the place & tried to look for the pen, however, we could not locate it. I went to the cash counter & paid Rs.10/- for the pen. However, I could not digest the fact that such a thing could have happened. I took my son again with me in the presence of the store senior we looked underneath the other shelves located besides the pen shelf.
My son finally found the missing pen under one shelf. Though, I have paid for the pen, I handed it over to the salesman. It was disgusting to note that neither the salesman nor his senior had any regret on their faces nor was any apology made.
The whole family was very disturbed with the way a false charge was made in public without verifying facts. My son ever since has been going thru a lot of mental agony.
This incident was reported to the CEO.I was called to their store where I met their operations manager. With just a mild regret on the case, I was casually asked to forget the whole episode & continue patronizing the store.
However, I have made it very clear that the repulsive and insulting behavior me & my family endured will not be tolerated and brushed under the carpet. The store will be made liable for deficiency in services resulting from negligent and abusive behavior of their staff which has caused us undue mental hardship and pain.
After this meeting on March 03, 2014, I received an e-mail from them, totally twisting the case in defense of their staff, once again asking me to bury the issue & continue shopping with them.
Very disappointed with this attitude, I would like to now pursue this case legally and OR highlight this case in the media, driving some sense into this company.
More Review Details
You May Also Like
- "I received a "guarantee card" for an iPad mini in the store from an employee who had an entire cart full of iPads. I asked her if I could have..."
- "Date: 10/09/2014 Management Walmart 10th Ave N. Palm Springs Fl. 33461 Gentlemen, On 10/08/2014, I ate a sandwich made from Tuna salad purchased from your store. The tuna contained foreign objects some of which I ingested. I..."
- "On December 25th 2010, my then boyfriend proposed to me. The ring was beautiful, a bit big but beautiful. I got compliments on it daily. However, when we did decide..."
- "ABC News is working hard to limit free speech, when they don't agree with the speech. They behave like gangsters, and DISQUS.COM is assisting them. They (ABC) didn't agree with..."
- "do not order from this company. the photos look nice and the item is bad quality. it took over a month to recieve the item that looks nothing like the..."
- "I have a fan that is manufactured through this company. It is an out door fan and it is located in a covered patio. The blades are warped and..."